Complaints procedure

Do you have a complaint about the coaching?

I am a member of the NFG (the Dutch Federation of Healthcare) and the NAP Koepel (the Dutch Association for Psychotherapy). I am a member for several reasons: to exchange knowledge with fellow professionals, and to provide clients with a place where they can raise any questions or concerns regarding my practice.

I WORK BASED ON TRUST, OPENNESS, AND MUTUAL RESPECT

Even with the utmost care, it is possible that you may have a complaint about my practice or the coaching process. I encourage you to discuss any concerns with me directly. I am open to your experience and will always look for ways to turn it into a positive outcome together. If we are unable to resolve the issue together, you can contact the NFG.

NFG Information
The NFG Complaints Committee will handle your complaint. For more information, visit www.de-nfg.nl.

Contact
Do you still have questions? Feel free to call or send an email.